At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We’re a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally, and customer success is our growth engine.

We’re hiring a Customer Success Manager to lead our most strategic customer relationships.

This isn’t just account maintenance — it’s about deeply understanding their business goals, building long-term partnerships, and driving continuous growth.

If you’ve led success plans, worked across functions, and driven product adoption with decision-makers — this role is for you.

🎯 What You’ll Own

1. Key Relationship Management – Build strong, consultative relationships with strategic accounts and become their go-to partner.

2. Success Planning – Align with customers’ goals and design success plans that drive real, measurable outcomes.

3. Growth Enablement – Unlock adoption and help accounts grow by guiding them to high-impact features and workflows.

4. Retention Ownership – Pre-empt risks, resolve blockers, and ensure accounts continue to find value with Saleshandy.

5. Cross-Functional Collaboration – Work closely with product, onboarding, and support teams to drive a seamless customer experience.

✅ You’re a Great Fit If...

-> You’ve managed B2B SaaS customer relationships with a focus on long-term success.

-> You think like an advisor — understanding business goals, not just support issues.

-> You can hold strategic conversations, read between the lines, and unblock users fast.

-> You know how to drive adoption and engagement in complex accounts.

-> Bonus: You’ve worked with sales, marketing, or outreach tools and teams.

🚀 Why Join Saleshandy:

High Ownership – Direct impact on company revenue.
Career Growth – Leadership path as we scale to 10,000+ customers.
Global Exposure – Work with businesses across the US, Europe & APAC.
Supportive Culture – Fast-moving team with strong values and zero red tape.
Perks That Matter – Annual L&D budget, health coverage, paid retreats, flexible remote setup.

⚡ Next Steps:

Apply with your CV + 2-3 lines on how you’ve driven revenue in a CS role.
Short intro call with our CS lead.
Short take-home task to showcase your thinking.
Final call to align goals, expectations, and culture fit.
Offer & onboarding 🎉

Submit Your Application

Apply With Resume *

First Name*

Middle Name

Last Name*

Email*

Phone*

Social Network and Web Links

Provide us with links to see some of your work, or social presence (Blog / Medium, Personal website, Social Profiles etc.)

URL is required

More about yourself!

You need to be as descriptive as possible while answering.

Which customer success metrics did you personally impact in your last role — and by how much?*

Handled upsell or expansion targets before? What did you do — and what did it teach you?*

What’s a skill, tool, or concept you taught yourself recently — just out of curiosity or fun? (Tell us how you did it.)*

How is AI changing Customer Success, and what are you doing to stay valuable and ahead of it?*

Share an example of tough feedback you received, how you responded, and what you learned from it.*

Compensation and Availability Details

How soon can you join us (In days)?*

What is your current CTC Salary? (In LPA)*

What is your expected CTC / Salary? (In LPA)*

We believe in benefits from office work enviornment. Are you open to work from office i.e. in Ahmedabad.*

Yes, I enjoy working form office. I will be happy to work from office.Looking for a remote role but open to relocating for the first 3 months.Open to 100% remote only, not available for relocation at any stage

Are you open to work in shifts ranging between 3PM to 3AM? (To support US/UK timezones)*

Yes, I have experience working in those shiftsI don't have experience working in such shifts but I am open to startNo, I need day shifts only

Customer Success Manager (Revenue)

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