At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We’re a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally. Onboarding is our first shot at delight — and we don’t take that lightly.

We’re looking for an Onboarding Specialist who can turn new users into power users — fast.

This isn’t a hand-holding role. It’s about educating, enabling, and empowering customers to get real value from Day 1.

If you’ve owned onboarding journeys, improved time-to-value, or helped drive early adoption — let’s talk.

🎯 What You’ll Own

1. First 30 Days – Run fast-paced, value-driven onboarding calls. Setup → Activation → First win.

2. Personalised Journeys – Tailor onboarding for SMBs, agencies, and founders with different goals.

3. Proactive Engagement – Monitor usage, follow up on drop-offs, unblock adoption.

4. Churn Prevention – Spot early red flags and loop in retention/CS teams before it's too late.

5. Feedback Loop – Relay onboarding friction to product, content, and success for improvement.

✅ You’re a Great Fit If...

You’ve worked in SaaS onboarding or customer-facing roles (1–2 years).
You understand cold outreach and outbound workflows (or can learn fast).
You’re a clear communicator with high empathy and structured thinking.
You don’t wait to be told — you anticipate and act.
Bonus: You've worked with tools like Loom, Intercom, Basecamp, MixPanel, Metabase or any CRM.

🚀 Why Join Saleshandy:

High Ownership – Direct impact on company revenue.
Career Growth – Leadership path as we scale to 10,000+ customers.
Global Exposure – Work with businesses across the US, Europe & APAC.
Supportive Culture – Fast-moving team with strong values and zero red tape.
Perks That Matter – Annual L&D budget, health coverage, paid retreats, flexible remote setup.

⚡ Next Steps:

Apply with your CV + 2-3 lines on how you’ve driven revenue in a CS role.
Short intro call with our CS lead.
Short take-home task to showcase your thinking.
Final call to align goals, expectations, and culture fit.
Offer & onboarding 🎉

Submit Your Application

Apply With Resume *

First Name*

Middle Name

Last Name*

Email*

Phone*

Social Network and Web Links

Provide us with links to see some of your work, or social presence (Blog / Medium, Personal website, Social Profiles etc.)

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More about yourself!

You need to be as descriptive as possible while answering.

Which customer success metrics did you personally impact in your last role — and by how much?*

Ever had a user drop off mid-onboarding? What did you do to get them back — and what did you learn?*

What’s a skill, tool, or concept you taught yourself recently — just out of curiosity or fun? (Tell us how you did it.)*

Have you built or improved any onboarding resources (guides, videos, templates)? Share one and why you created it.*

Share an example of tough feedback you received, how you responded, and what you learned from it.*

Compensation and Availability Details

How soon can you join us (In days)?*

What is your expected CTC / Salary? (In LPA)*

What is your current CTC Salary? (In LPA)*

We believe in benefits from office work enviornment. Are you open to work from office i.e. in Ahmedabad.*

Yes, I enjoy working form office. I will be happy to work from office.Looking for a remote role but open to relocating for the first 3 months.Open to 100% remote only, not available for relocation at any stage

Are you open to work in shifts ranging between 3PM to 3AM? (To support US/UK timezones)*

Yes, I have experience working in those shiftsI don't have experience working in such shifts but I am open to startNo, I need day shifts only

Customer Onboarding Specialist

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